About Us

Welcome to Pawellous, an online pet care store for cat and dog owners in the United States and Canada.

At Pawellous, we believe everyday pet care should feel simple. We offer a small, carefully selected range of pet essentials for feeding, hydration, and enrichment, including our Wireless Stainless-Steel Fountain, Automatic Pet Feeder, and Slow Feeder Licking Mat. Each product is chosen to make daily routines easier for pet parents and more enjoyable for the cats and dogs they care for.

We are an online store with our business office in Torrance, California. We operate online only and do not currently have a public-facing retail storefront. We partner with trusted third-party fulfillment providers, including partners located outside the United States, to process orders and deliver them to customers across the United States and Canada. Every order is handled with care and shipped directly to your door within our estimated delivery timeframe.

At Pawellous, we are committed to transparency, honest product representation, and customer satisfaction. We provide clear product details and straightforward policies regarding shipping, returns, and refunds so you can shop with confidence.

Thank you for choosing Pawellous. We look forward to being part of your pet's everyday routine.

Why Shop With Pawellous

• Practical Pet Essentials: Products selected to simplify feeding, hydration, and enrichment for cats and dogs
• Honest Product Information: Clear descriptions and specifications
• Free U.S. Shipping Over $100: Free standard shipping on U.S. orders of $100 or more
• 30-Day Returns: Eligible items can be returned within 30 days of delivery, with no restocking fees
• Secure Checkout: All payments are encrypted and processed through PCI-compliant payment gateways
• Responsive Support: A support team ready to help before, during, and after your purchase

Customer Support:

Phone: +1 (424) 247-7344
Email: info@pawellous.com
Address: 3451 Torrance Blvd, #203, Torrance, California 90503, United States
Working Hours: Monday to Friday, 9AM to 5PM PT